London, UK – September 21, 2017 – Ivalua has appointed Frederic Baumann as Director of Customer Success EMEA and VP Information System & Organisation to further ensure the customer satisfaction and the international development of the company.
“I am delighted to join Ivalua, one of these software vendors able to develop a great business value based on a very strong technical foundation, which is key to continuous innovation. It is also a real pleasure to work day-to- day with teams who are that motivated and devoted to customer satisfaction.", said Frédéric Baumann.
A graduate of Ecole Centrale Paris holding a degree in finance, Frédéric Baumann has 20 years experience in enterprise software companies, in various areas such as finance, digital marketing and connected objects, during which he has led R&D, consulting and presales teams. He also created the customer care service of a software vendor and obtained the 1 st position from analysts for customer satisfaction. Prior to join Ivalua, he managed the operations for Western Europe with an American group.